Monthly website terms-&-conditions

Webtoun Marketing Agency Terms & Conditions

Please read our Terms and Conditions carefully before signing up for a plan. By ticking the checkbox during signup, you agree to these terms. If you do not accept them, you are not permitted to use our services.


1. Parties Involved

Client: You, the individual or business receiving services.
Company: Webtoun Ltd, based in Glasgow, providing the services outlined in this agreement.


2. Description of Services

Webtoun Ltd offers services as specified in the plan chosen by the Client during signup.


3. Signup Process
  • The individual signing up will be considered authorized to manage or terminate the agreement.

  • If authority is to be delegated to another person, please provide their name and email address.

  • If no changes are communicated, the original signee remains responsible.


4. Payment Terms

Pay Monthly Clients:

  • Upfront costs are payable immediately via PayPal or Stripe.

  • Monthly payments are collected via direct debit on the same date each month. Payments falling on non-working days will be processed the next working day.

  • The first monthly payment is due within 7 days of signup unless otherwise agreed in writing.

Pay Annually Clients:

  • Upfront costs are payable immediately via PayPal or Stripe.

  • Annual payments are collected via direct debit on the same date each year, processed on the next working day if it falls on a non-working day.

  • The first annual payment is due within 7 days of signup unless otherwise agreed.

Add-on Services:

  • Payments for add-on services are required upfront before activation, using the existing direct debit details provided.


5. Suspension of Service
  • Services may be suspended if payment is not received within 10 working days.

  • If payment remains unpaid for 30 days, we reserve the right to remove your website from our servers permanently.

  • We are not liable for downtime or data loss resulting from suspension.


6. Content Updates
  • Content updates include changes to existing pages but exclude the addition of new pages (e.g., blog posts or news).

  • Requests for additional pages after the website is launched will incur extra charges unless agreed otherwise in advance.


7. Copyright
  • Clients are responsible for ensuring all content provided does not violate copyright laws.

  • Webtoun Ltd is not liable for legal issues resulting from copyright infringement.


8. Intellectual Property Rights

Websites:

  • Website files hosted by Webtoun Ltd remain the Company’s property unless the Client purchases the rights.

Custom Web Design Add-ons:

  • Rights to the design are transferred to the Client upon purchase of the custom design add-on.

Add-on Services:

  • Intellectual property for logos, business cards, and other designs is transferred upon full payment.

Domain Names:

  • Domains purchased on behalf of the Client remain their property, unaffected by contract termination.

Emails:

  • Email services will stop if the contract is terminated. Clients must manage email backups independently.


9. Legal Usage
  • Clients must not use Webtoun services for illegal activities. Violations will result in the immediate removal of the website and deletion of files.


10. Termination and Notice

Pay Monthly Clients:

  • A 14-day cooling-off period begins upon website launch. Cancellations during this period are eligible for a full refund.

  • After 14 days, cancellations take effect at the end of the billing cycle, with no refunds.

Pay Annually Clients:

  • The same 14-day cooling-off period applies.

  • Cancellations after this period result in a pro-rata refund for unused months, minus the first month’s fee.


11. Limitation of Liability

Webtoun Ltd is not liable for indirect, incidental, or consequential damages, including data loss, lost profits, or downtime, even if advised of such risks.


12. Data Protection (GDPR)
  • The Client acts as the data controller and is responsible for GDPR compliance.

  • Webtoun Ltd, as the data processor, uses Webflow for hosting, and Clients agree to Webflow’s data policies.


13. Independent Contractors

This agreement establishes both parties as independent contractors. No partnership or employment relationship is formed.


14. Force Majeure
  • Webtoun Ltd is not liable for delays caused by events beyond our control, such as natural disasters or government actions.

  • If delays exceed 60 days, Clients may terminate the agreement with written notice.


15. Promotional Use
  • Webtoun reserves the right to use original artwork and digital files for promotional purposes unless the Client requests otherwise.


16. Contact Us

For any questions regarding our Terms and Conditions, please contact us at info@webtoun.com.